Kudos to Fujitsu
I write this mindless drivel from my original Fujitsu notebook, which had a hard drive failure a coupla months ago. Fry's replaced the HD free to me under the extended warranty plan that I paid for three years' coverage at $250. This is the second HD that was been replaced under that warranty plan... so far, I'm ahead in that area. Losing data makes the exchange more of a wash, in my books.
The loaner that I was provided at Fry's Electronics.
So, back to Fry's it went and they immediately deduced that it was either the main memory or the mother board. That would mean a trip to the manufacturer for such a repair. It took Fry's in Campbell a full week to actually ship it to Fujitsu in Santa Clara. Really. I checked status with Fry's employees several times. After three weeks at Fujitsu for the motherboard and main memory swap-out, the notebook was returned to me and it finally effing works!!!
Canoe believe it??
The three lessons I learned from this experience :
1. Don't believe a thing that a Fry's employee says.
2. Don't believe anything that a Fry's employee says.
3. Believe nothing that a Fry's employee says.
When I was called to p/u my repaired notebook, I drove to Fry's and brought it home and turned it on, and found the same problem was occurring. How could they have not checked the computer and found this??
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So, back to Fry's it went and they immediately deduced that it was either the main memory or the mother board. That would mean a trip to the manufacturer for such a repair. It took Fry's in Campbell a full week to actually ship it to Fujitsu in Santa Clara. Really. I checked status with Fry's employees several times. After three weeks at Fujitsu for the motherboard and main memory swap-out, the notebook was returned to me and it finally effing works!!!
Canoe believe it??
The three lessons I learned from this experience :
1. Don't believe a thing that a Fry's employee says.
2. Don't believe anything that a Fry's employee says.
3. Believe nothing that a Fry's employee says.
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