Computers : More Productivity?

Everytime my wireless network goes screwy, or my notebook goes screwy, I really wonder how much time we save VS. how much we spend getting everything to work properly. Where's the study on that?

I know that we'll never work toward a "paperless office". As long as we have construction, legal, and medical, we'll have paper all over the damned place.

"Oooh, he's right. Print me a copy of that."
.
.
.